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Started by Sam, November 07, 2018, 11:29:29 AM
Quote from: cj60031 on January 28, 2019, 05:05:08 PMI just got six distributions from Realtyshares for my investment today. I heard that assure services is doing some work for RealtyShares and hope this will make timely distributions possible.
Quote from: Sam on January 29, 2019, 06:12:10 AMQuote from: cj60031 on January 28, 2019, 05:05:08 PMI just got six distributions from Realtyshares for my investment today. I heard that assure services is doing some work for RealtyShares and hope this will make timely distributions possible.What is "assure services"?
Quote from: princyraj on January 30, 2019, 08:50:34 AMI sent an email to Assure.co and I got the following response:--------------------------------Hey XXX,My name is Travis and I work for Assure Services who is a fund administrator. Due to unforeseen events, RealtyShares has hired us to service the accounts. Our main task here is to reconcile funds, receive and send distributions, and send certain reports to RealtyShares concerning certain aspects of servicing. We will also be filing certain tax forms for RealtyShares as well. There are still going to be a few people at RealtyShares to give final approvals and updates regarding the funds. Their website will remain active for the time being as well. Because of such a large change, we are expecting some delays in distributions over the next couple of weeks but are hoping to resume right where they left off and give the investors the service that they need. I am happy to answer any questions that you have regarding your funds or just any question in general. Email is generally best but if it is an urgent matter, I am happy to answer phone calls at 877-492-7552 (then press XXX, then YYY to get past the automated system). Thank you and I look forward to continued success in servicing these investments.Best,Travis Hansen------------------------------I followed up the email with a specific question about one of my investments and his response was really helpful and really quick. I masked his extension with XXX and YYY to prevent his phone number from DDOS .
Quote from: stingray on January 30, 2019, 05:47:13 AM@Paul20, do you mind sharing which two equity deals you are in?
Quote from: John on January 30, 2019, 04:42:40 PMAfter reading the news here about Assure, I contacted a former RS employee who had been in touch with me about investing with his new firm. He is still in touch with his former RS employees. I mentioned Assure to him and he said that was a major positive because RS had to find a new servicer before any other asset management team would agree to take on the assets. He also told me the existing asset management team at RS was still in place (for better or worse), and they would be in charge of managing/evaluating the assets until they find someone to take it over.Trying to help everyone figure this out.